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VoWi-Fi and Subscriber QoE Assessment


VoWi-Fi: Safeguarding Operator Revenue Against the OTT Invasion

Operators and service providers will increasingly turn to VoLTE and VoWi-Fi to protect their lucrative voice business against the ever increasing rise of over the top (OTT) applications. This move to VoLTE and VoWi-Fi expects to generate a new stream of revenues for operators as it reduces subscribers’ dependency on OTT applications for voice calling in Wi-Fi areas and increases the potential for income generated by services and advertising.

The success of the adoption of VoWi-Fi resides in the ability of operators and service providers to deploy this technology/service right the first time and most importantly to optimize subscriber user experience by delivering unprecedented service performance, reliability and call quality.

To accomplish those goals, it is crucial that mobile voice providers obtain a unified view of deployed services, devices and overall network health. Critical is the ability to automatically collect real-time data from all deployed mobile devices, verifier probes and network elements.

The Right Solution

EXFO offers the most comprehensive testing and monitoring solutions portfolio involving mobile device applications, verifier probes, and centralized dashboard analytics to test and monitor end-to-end mobile services. This supports network segmentation all the way from mobile devices to the core and Internet with an emphasis on monitoring mobile customers’ quality of experience (QoE) and quality of service (QoS).

What Differentiates EXFO

  • Unique end-to-end solution for continuous service monitoring and validation of advanced voice calling (VoWi-Fi, VoLTE) and legacy circuit switched (CS) calls
  • Characterize and evaluate service variations resulting from changes in devices, operating system (OS) versions, call setup, audio quality, mobility, wireless technologies, and more…
  • Segmentation of network-traffic analysis from VoWi-Fi devices to IMS Core
  • Comprehensive active and passive solutions: handsets (BYOD), endpoints, analyzers and analytics
  • Completely automated service validation platform for voice signaling, audio quality, mobility and failures
  • Heatmaps that provide accurate details of advanced deployments— right down to regions, cell sites and mobile devices

EXFO’s Offering

  • Fast and cost effective VoWi-Fi service deployment monitoring
  • Speeds up time-to-revenue by normalizing VoWi-Fi deployment issues
  • Increases operational efficiency through complete automation
  • Optimizes customers’ VoWi-Fi QoE
  • Eliminates unnecessary truck rolls and reduces mean time to repair (MTTR) through early failure detection and false-alert avoidance
  • Obtains insight into customers’ device and usage behaviors

EXFO's VoWi-Fi Continuous Service Monitoring and Validation Solution

Xtract Worx BV-3100 BV-110 MobileAgent MobileAgent

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