Welcome to EXFO support
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Support Americas
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone: +1-418-683-5498 Other countries
- Toll-free: +1-866-683-0155 USA and Canada
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Field network testing, wireless solutions
- Toll-free: +1-800-663-3936 USA and Canada
- Fax: +1-972-761-9067
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Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
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Support EMEA
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone:+44-2380-246-800
- Toll-free:+800-2255-3936
- Contact us
Field network testing, wireless solutions
- Phone: +358-403-010-300
- Toll-free: +358-8-564-5203
- Contact us
Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
- Contact us
Support APAC
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone: +65-6333-8241 Asia-Pacific
- Contact us (Asia-Pacific)
- Phone: +86-10-8950-8858 China
- Toll-free: +400-610-6999 China
- Contact us (China)
Field network testing, wireless solutions
- Phone: +91-020-67209130
- Fax: +91-124-4868378
- Contact us
Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
- Contact us
Support Americas
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone: +1-418-683-5498 Other countries
- Toll-free: +1-866-683-0155 USA and Canada
- Contact us
Field network testing, wireless solutions
- Toll-free: +1-800-663-3936 USA and Canada
- Fax: +1-972-761-9067
- Contact us
Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
- Contact us
Support EMEA
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone:+44-2380-246-800
- Toll-free:+800-2255-3936
- Contact us
Field network testing, wireless solutions
- Phone: +358-403-010-300
- Toll-free: +358-8-564-5203
- Contact us
Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
- Contact us
Support APAC
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone: +65-6333-8241 Asia-Pacific
- Contact us (Asia-Pacific)
- Phone: +86-10-8950-8858 China
- Toll-free: +400-610-6999 China
- Contact us (China)
Field network testing, wireless solutions
- Phone: +91-020-67209130
- Fax: +91-124-4868378
- Contact us
Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
- Contact us
Training
Courses to stay on top of technological trends and best practices. Upskill your efficiencies in the field.
Knowledge base
2024-12-20
How to transfer EXFO Exchange files and logs from a MAX Optical tester
Transferring and Uploading Results
MAX-700B/C/D series, MAX-900 series, EXFO Exchange
2024-12-20
2024-12-18
How many tests can be saved in one OLTS file?
General Information
MAX-945; FTB-945; FTBx-945
2024-12-18
2024-12-09
Testing optitap and Pushlok connectors with FIP-200
General Information
FIP-200
2024-12-09
2024-12-06
Improving VFL performance
General Information
FTB-1V2, FTB-2, FTB-4 and MaxTester series PM-VFL modules
2024-12-06
2024-11-29
How to send support diagnostic logs from the EXFO Exchange Mobile application
Transferring and Uploading Results
EXFO Exchange mobile, Android, IOS
2024-11-29
2024-11-27
Recommended Calibration Interval
Calibration
Most EXFO Test & Measurement products
2024-11-27
2024-11-26
How to transfer EXFO Exchange files and logs from a FTB Platform
Transferring and Uploading Results
FTB-1v2, FTB-1v2 Pro, EXFO Exchange
2024-11-26
2024-11-25
Keeping your OSA20 instrument system software updated
Software Installation and Update/Upgrade
OSA20
2024-11-25
2024-11-05
How to update a PX1 using a USB connection
General Information
PX1
2024-11-05
2024-11-05
How to update a PX1 using the Testflow Mobile Application
General Information
PX1, Testflow
2024-11-05
2024-10-31
MaxTester Battery level shows greater than 100%
Battery and Power
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2024-10-31
2024-10-30
Updating the firmware on the EX1/EX10
Software Installation and Update/Upgrade
EX1 and EX10
2024-10-30
2024-10-25
Is it recommended to calibrate the FIP-400B and FIP-500 series inspection scope?
Calibration
FIP-410B, FIP-415B, FIP-420B, FIP-425B, FIP-430B, FIP-435B and FIP-500
2024-10-25
2024-10-25
FIP Inspection Scope will not Auto-Focus
Error Messages and Unexpected Operation
FIP-415B, FIP-430B, FIP-435B
2024-10-25
2024-10-25
Wireless FIP Inspection Scope battery is not charging
Battery and Power
FIP-415B, FIP-425B, FIP-435B
2024-10-25
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