Knowledge base
2024-10-30
Updating the firmware on the EX1/EX10
Software Installation and Update/Upgrade
EX1 and EX10
2024-10-30
2024-10-01
What are the different iOLM options available?
Fiber Optic testing
iOLM, MAX-700B/C/D series, FTB-700 series, FTBx-700C/D series
2024-10-01
2024-09-18
What is the difference between the 32 bit and 64 bit versions of Fastreporter?
Licenses, Options, Keys and Accounts
FastReporter 2,
FastReporter 3
2024-09-18
2024-08-20
How to send support diagnostic logs from the EXFO Exchange Mobile application
Transferring and Uploading Results
EXFO Exchange mobile, Android, IOS
2024-08-20
2024-06-13
Unexpected 'Live fiber detected' warning received
Fiber Optic testing
FTBx-700 and MAX-700 series OTDRs incorporating SML optical ports
2024-06-13
2024-05-27
MAX Optical tester touchscreen is not responsive.
Touchscreen and Display
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2024-05-27
2024-04-24
EX Series Diagnostic Data
Network and Protocol testing
EX1, EX10 & EX10-PRO
2024-04-24
2024-04-23
Importing OLTS results into the EXFO Exchange embedded application
Transferring and Uploading Results
FTBx/MAX-945
2024-04-23
2024-04-18
Lithium-Ion Battery Maintenance Guidelines
Battery and Power
Platforms with Lithium-Ion Battery: FTB-500, FTB-200, FTB-200-V2, FTB-1, FTB-1v2, FTB-1v2 PRO, FTB-2, FTB-2 PRO, FTB-4, MAX-8xx
2024-04-18
2024-04-17
Optical connector and fiber inspection, cleaning and maintenance
Fiber Optic testing
Inspection and cleaning of all connector and optical fiber types
2024-04-17
2024-03-27
Uploading EX1/10 Speedtest results to Exchange
Transferring and Uploading Results
EXFO Exchange, EX1, EX10
2024-03-27
2024-02-26
How to recover a platform (Windows 10) that lost all EXFO applications after a reset?
Recovery and Reset
EXFO FTB-1V2/PRO, FTB-2/PRO, FTB-4-PRO, LTB-8 and LTB-12 platforms running Windows 10.
2024-02-26
2024-01-12
How many tests can be saved in one OLTS file?
General Information
MAX-945; FTB-945; FTBx-945
2024-01-12
2023-11-03
Real Time feature not displayed in the iOLM application
Software
iOLM, MAX-700B/C/D series, FTB-700 series, FTBx-700C/D series
2023-11-03
2023-10-05
Selecting the correct Launch cable length
Fiber Optic testing
OTDR and iOLM testing
2023-10-05
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