Adaptive Service Assurance: How to ensure rural subscriber satisfaction in an ever-changing “New Normal” network?

With the many disruptions COVID-19 posed to our daily routines and the way we do business, the increased demand for connectivity is pressing service providers to ensure quality network access to their subscribers. Notions of “normal” network behavior with capacity and performance expectations during “busy hours” or in “traffic centers” have all been disrupted, highlighting the need for change in the way operators manage networks. Moreover, the need to virtualize networks while deploying new 5G use cases with stringent SLAs magnify the complexity of assuring the quality of experience delivered to customers on existing and future networks.

In this webinar we will discuss how an Adaptive Service Assurance approach through real-time analytics, end-to-end monitoring (RAN to Core), ML/AI automation, and a multidomain smart data collection and processing would allow rural operators to swiftly adapt to the rapid rate of technological change, growing customer expectations, and budget constraints in a competitive market.

Key takeaways:

• Actionable Insights: Maximizing the benefits from your existing investment in service assurance
• Smart Monitoring: probe-less, probe-based and on-demand data capture
• Convergence: Conglomeration of Active and Passive monitoring
• E2E: Multi-domain service assurance (RAN / Core / Transport)
• Power of AI/ML: Embedding telecom expertise in an AI/ML-powered service assurance solution