EXFO Certified Contractor (ECC) Program | Services

The EXFO-certified contractor (ECC) program

The ECC program is designed to train contractors across the Americas and the EMEA on key technical aspects of fiber-optic networks. It also covers the use of EXFO solutions, enabling faster and more confident network transformations. The ECC program offers training sessions that will provide you with the expertise needed to operate any test equipment along with the knowledge to address any troubleshooting issues.

Why become an EXFO-certified contractor?

EXFO-certified contractors are skilled in the use of the industry’s leading fiber-optic test solutions. In addition to gaining valuable expertise, this certification helps contractors in the following ways:

Competence

Ensure the work is done right the first time from test to reporting, increase efficiency, and learn useful tips when troubleshooting in the field.

Compliance

Meet customer expectations in terms of quality, time and budget.

Compensation

Competence and compliance are directly linked to getting paid faster and getting more job opportunities.

Marketing and branding

EXFO endorses its certified contractors to customers looking for highly qualified professionals.

Services

Certified contractors have access to EXFO’s industry-leading post-sales support and technical resources.

On-demand and for all levels

Free training sessions for contractors of any skill/experience level. Available anytime, anywhere, and at your own pace.

Discover our ECC program

Fiber Fundamentals: BICSI-certified program
Gain essential knowledge in fiber optic networks with our 5-modules BICSI certified program.

Industry-specific training courses
Enrich your knowledge and gain expertise with application-oriented modules.

Fiber fundamentals modules (BICSI certified)

Dive into our trainings designed to equip every technical staff member with the essential skills for handling and testing fiber optic networks. To evaluate your understanding of the material, there are five quizzes and a final exam for certification.

Upon completion of the fiber fundamental modules, attendees will receive an EXFO certificate. BICSI credential holders will also receive BICSI CECs.

Fiber-optic fundamentals icon

Introduction to fiber optics
(Fiber-101)

Discover the world of optical fiber: its essence, the importance of attenuation, reflection mechanics, and diverse fiber types.

Fiber inspection and cleaning (Fiber-102)

Ensure optimal network performance and accurate testing. Learn how to detect damaged/dirty connectors, adopt cleaning techniques, understand fiber inspection scopes, and grasp inspection basics.

Optical loss test sets
(Fiber-103)

Delve into OLTS technology and applications: understand simplex vs. duplex loss testing techniques, attenuation, optical return loss, equipment essentials and setup nuances.

Optical time-domain reflectometers
(Fiber-104)

At the end of this session, attendees will have an overall understanding of OTDR setups enabling them to run tests successfully.

Reporting basics (Fiber-105)

Master reporting essentials (e.g., project settings, OTDR traces, result analysis) and advanced techniques to generate closeout reports that meet customer expectations.

4G/5G Wireless modules

Upon completion of the 4G/5G wireless modules, attendees will receive an EXFO certificate.

Note: If you have already completed the Fiber-101 and Fiber-102 courses in the Fiber Fundamentals program, you will be exempt.

Introduction to fiber optics (Fiber-101)

Discover the world of optical fiber: its essence, the importance of attenuation, reflection mechanics, and diverse fiber types.

Fiber inspection and cleaning (Fiber-102)

Ensure optimal network performance and accurate testing. Learn how to detect damaged/dirty connectors, adopt cleaning techniques, understand fiber inspection scopes, and grasp inspection basics.

An introduction to 4G/5G wireless technologies (WLS-101)

An introductory wirleless module focused on tackling the most common challenges in deploying and maintaining wireless networks. This course breaks down complex issues and offers practical strategies for effectively managing and optimizing radio access networks.

Understanding RSSI/RTWP degradation (WLS-102)

Understand the basics of Passive Intermodulation (PIM), RSSI, and RTWP. Learn how operators monitor RSSI/RTWP degradation, handle related support tickets, and discover effective strategies for troubleshooting and mitigating RF interference and PIM.